Contact Us

Below we have listed some helpful phone numbers. We have also provided links to make a complaint, submit a fraud report or file an appeal. If you are not sure where to call for help or who to contact, call kynect Customer Service. If you would like to submit a complaint, call (877) 807-4027 or submit a complaint online . If you wish to notify us of potential fraud, submit a fraud report.
kynect
kynect Customer Service      
1-855-4kynect (459-6328)
TTY      
1-855-326-4654
Insurance Agents and kynectors      
1-855-326-4650
kynect Mailing Address      
PO Box 2104
     
Frankfort KY 40602
kynect SHOP Mailing Address      
PO Box 2102
     
Frankfort KY 40602
Other Services
Ombudsman’s Office      
1-877-807-4027
Fraud Hotline      
1-800-372-2970
KCHIP      
1-877-524-4718
Medicare      
1-800-633-4227
DCBS      
1-855-306-8959
Social Security Administration      
1-800-772-1213
Health Insurance Companies
Anthem      
Individuals and Kynectors      
1-855-738-6671
Individuals      
1-855-738-6673
Small Employers, Insurance Agents and kynectors      
1-855-866-6157
Baptist Health Plan      
All callers      
1-800-787-2680
Humana      
Individuals, Insurance Agents and kynectors      
1-800-833-6917
Kentucky Health Cooperative      
Individuals, small employers, employees, insurance agents and kynectors.      
1-855-OUR-KYHC or 1-855-687-5942
UnitedHealthcare of Kentucky      
All callers      
1-800-642-9565
CareSource Just4Me      
Individuals, Insurance Agents and kynectors      
1-888-815-6446
WellCare Health Plans of Kentucky, Inc.      
Individuals and Kynectors      
1-855-582-6175 (TTY users may call 1-855-582-6171)
UnitedHealthcare of Kentucky      
All callers      
1-800-642-9565
Aetna Health Inc      
Individuals      
1-800-MY-Health
Insurance Agents      
1-888-54-aetna
Dental Plans
Anthem      
All callers      
1-855-769-1464
BEST Life and Health Insurance Company      
All callers      
1-800-433-0088
The Guardian Life Insurance Company of America (Guardian)      
Employers and Insurance Agents      
1-800-627-4200
Employees      
1-800-541-7846
Kynectors      
1-610-807-8610
The Dental Concern, Inc.      
Individuals and Kynectors      
1-800-558-2813
Delta Dental of Kentucky      
Individuals and Kynectors      
1- 800-971-4108
Employers, employees, and Insurance Agents      
1-800-955-2030
Insurance Agents      
1-502-736-4610
Dentegra Insurance Company      
All callers      
1-415 972-8493
If you are looking for contact information for an insurance company that is not listed here, please call the Customer Service number on the back of your insurance card or call kynect’s Customer Service to get a number to call.