Contact Us

Below we have listed some helpful phone numbers. We have also provided links to make a complaint, submit a fraud report or file an appeal. If you are not sure where to call for help or who to contact, call kynect Customer Service. If you would like to submit a complaint, call (877) 807-4027 or submit a complaint online . If you wish to notify us of potential fraud, submit a fraud report.
kynect
kynect Customer Service      
1-855-4kynect (459-6328)
TTY      
1-855-326-4654
Insurance Agents and kynectors      
1-855-326-4650
kynect mailing address      
8 Mill Creek Park
     
Frankfort, KY 40601
Other Services
Ombudsman’s Office      
1-877-807-4027
Fraud Hotline      
1-800-372-2970
KCHIP      
1-877-524-4718
Medicare      
1-800-633-4227
DCBS      
1-855-306-8959
Social Security Administration      
1-800-772-1213
Health Insurance Companies
Anthem      
Individuals and Families      
1-855-738-6671
Employees of small employers      
1-855-738-6673
Small Employers, Insurance Agents and kynectors      
1-855-866-6157
Bluegrass Family Health      
Small employers and employees      
1-800-787-2680 or 1-859-269-4475
Humana      
Individuals and families      
1-800-833-6917
Kentucky Health Cooperative      
Individuals, small employers, employees, insurance agents and kynectors.      
1-855-OUR-KYHC or 1-855-687-5942
UnitedHealthcare      
Employees of small employers      
1-877-856-2430
Small Employers, Insurance Agents and kynectors      
1-888-UHC-HLP1 (1-888-842-4571)
CareSource      
Individuals and families      
1-888-815-6446
Small Employers, Insurance Agents and kynectors      
1-855-852-5558
WellCare      
All callers      
1-855-582-6175
Dental Plans
Anthem      
All callers      
1-855-769-1464
Best Life      
All callers      
1-800-433-0088
Guardian      
Employees and providers      
1-800-541-7846
Employers, insurance agents and kynectors      
1-800-627-4200
The Dental Concern, Inc.      
All callers      
1-800-558-2813
Delta Dental      
Individuals and Families      
1-800-971-4108
Small employers and employees      
1-800-955-2030
Dentegra      
All callers      
1-800-471-0284
If you are looking for contact information for an insurance company that is not listed here, please call the Customer Service number on the back of your insurance card or call kynect’s Customer Service to get a number to call.